Fix 4: Check and fix the headphone jack and cord. Select the Recording tab. Microsoft global customer service number. Headphones can come in handy when you enjoy music or play video games on the computer.If you want to interact with other people through the computer, you should consider buying headphones.They combine a microphone and a headset into a single device, making it easier to speak and hear others through the computer. Have you tried connecting your headset to another device? If you do, select Headset instead of Headphone so the Mic will work. For further resolution to your microphone/headset issue, we suggest that you update your audio driver. To do this, you may follow the steps in this I have a combo mic/headset with single 3.55mm jack to plug into my tower. Since the Logitech Stereo Headset H151 uses a single 3.5mm jack, your audio port should be able to accommodate both mic and headset. You will … Choose the Microphone Array on the IDT High Definition Audio CODEC device. The solutions so far have been: 1) Plug the headset to the Xbox One controller, which is then plugged into the pc. Guys I was having this problem of single jack headset microphone does not working on my laptop. Modern PCs are designed in a way that they can support single audio jack headphones but if you got an old PC, no problem. If yes, what is the result? After hours of research I only found nothing but crap online. If not, continue to the next step. Find answers in product info, Q&As, reviews. the only jack I have into the speaker jack I can hear through the earpieces but my microphone remains "disabled" or otherwise undetected. Any ways to fix this? Right-click the speaker icon in the system tray, and select Sounds.