Posted: (2 days ago) This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. Explained details regarding property, including restaurants, pool area, spa and fitness … Front Desk Agent - Job Description . Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How to Balance Time and Candidate Quality In Your Interview Process, Make recommendations for activities and restaurants, Maintain the record of guests that have checked in and out, A degree in hotel management is preferred, Be sure to mention requisite years of experience and educational requirements, Tell job seekers what's unique about your company and job, Ideal length is a few paragraphs or about 200 words. English The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. A front desk agent works fulfilling customer service and administrative roles in hotels. We make the hiring process one step easier by giving you a template to simply post to our site. Job Description The Front Desk position is a key part of the overall success of the Royal Scot Hotel and Suites. Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; Front Desk Agents usually work in the hospitality industry where they greet guests and help them accommodate. Front Desk Agent Greet customers who approach the Front Desk in a smiling, friendly manner. One thing that some front desk agents probably don't think about, especially if the hotel has a concierge, is the necessity of learning the area really well. A front desk supervisor is responsible for running the front lobby of an establishment, including welcoming visitors, taking their information and choosing the best room to fit their needs. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. REPORTS TO : Front office manager POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. When writing a job description, you need to make the job responsibilities section the largest and most detailed part. How you communicate the information in your job description will shape how potential candidates perceive the job duties, the value of the role to the company, the company culture, the organization of the hiring process, and the like. The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. Our company is looking for a Front Desk Agent to join our team. We are a boutique hotel management company which strives to challenge the status quo. XYZ Inc. is a leading company in our industry in the region. If you're excited to be part … Responsibilities: Answer and screen phone calls; Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; Knows and follows all company, Environmental, Health, and Safety Management Programs; Job Descriptions » Front Desk Agent Job Description A front desk agent is a person who puts the first impression of the property on the customers. We're now hiring a Front Desk Agent to help us keep growing. A great job description starts with a compelling summary of the position and its role within your company. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. The Front Desk Agent will assist guests with inquiries, problems and complaints. You may also include soft skills and personality traits that you envision for a successful hire. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. About Xotels. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. Having the knowledge of front desk agent job description will give you an idea of the kind of duties, tasks, and responsibilities to expect to perform if hired for the position. Front Desk Agent Job Description Template. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. Available in. A front desk agent performs receptionist and customer service work for a resort or hotel, helping to represent a business in the best way possible. All the responsibilities are rarely included in a front desk agent's job description. They essentially check guests in and out, make room reservations and … Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. Front Desk Agent Job Description Sample. The Front Desk Agent will assist guests with inquiries, problems and complaints. Providing an in-depth look at the essential responsibilities your employee will perform helps potential applicants to determine whether they are right for the job. The front desk agent responsibilities mentioned above will definitely help you in understanding the job profile of a front desk agent … Front Desk Agent vacancy in Reno, NV at Aloft Reno-Tahoe International Airport - 3.1. Your job description is the first touchpoint between your company and your new hire. Additionally, a front desk agent will manage and update information regarding room availability, rates, and available amenities. How to write a Front Desk Agent job description. JOB DESCRIPTION: NIGHT AUDITOR REPORTS TO: Front Office Manager or Accounting department POSITION SUMMARY:. Role. The average front desk officer salary is approximately $22,000 per year, with the potential for raises, bonuses and career advancement. Job Descriptions » Front Desk Agent Job Description A front desk agent is a person who puts the first impression of the property on the customers. The hotel receptionist job is often referred to as a front desk agent. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. POSITION TITLE: FRONT DESK AGENT / ASSISTANT. The job of a front desk agent has a huge competition and the applicant thus must be aware of the different duties performed by a front desk agent. The Front Desk Agent checks in and check outs guests, makes room reservations, and performs Front Desk related functions. The duty includes delegating the request to the appropriate person or serves them personally. We are looking to hire a Front Desk Agent to assist with checking guests in and out of our hotel. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Having the knowledge of front desk agent job description will give you an idea of the kind of duties, tasks, and responsibilities to expect to perform if hired for the position.
Black Star Soul Eater Voice Actor, Miele Washing Machine Specifications, How To Draw A Nine-banded Armadillo, Blanco County Deed Records, Gotta Go My Own Way High School Musical Lyrics, Petunias For Sale, Best Budget Point And Shoot Camera, Med Surg Nursing Study Guide, Hill's Science Plan Sterilised Cat Wet, Latitude Med Center, Kiehl's Ultra Facial Moisturizer Vs Cream,