Check your graphics card to see if it's burned out. 5) On your keyboard, press the Windows logo key.Then, type screensaver and select Turn screen saver on or off.. 6) Set the Screen saver to None, and click OK. 7) Restart your computer to test your issue. If you don't see anything on the screen, press and hold the power button for about 10 seconds to shut down the device. At times you users need to carry out a thorough investigation to find out the culprit, but sometimes the issue turns out to be nothing and is fixed in a jiffy. If the computer has the high contrast feature enabled, it could be the reason for the black screen. If, after restarting your computer, you no longer see a black screen, you will know that there's a problem with one of the background processes. Also, you need to ask an after-sales service for help. If you have multiple video outputs, try to switch the connection to a different port and move the mouse around or press any key on the keyboard to wake up the display. Alternatively, assuming that Windows 10 is responsive, you can use the Windows key + P keyboard shortcut to bring up the "Project" menu. Step 1: In the MiniTool PE Loder interface, you can click the first option Minitool Program to launch MiniTool ShadowMaker. Are you getting a black screen on Windows 10? You can determine which device is causing the problem by reconnecting one at a time until you stumble upon the one causing the conflict. Occasionally, my laptop screen will turn off while I'm in the middle of using my laptop. After the device starts in safe mode, you can use several troubleshooting steps to help you fix the black screen problem. Step 4: Next, set the Turn off the display option to Never and click Save changes. Later, restart your laptop to see whether screen goes black randomly or not. In the case that you're using a laptop, it's also a good idea to remove the battery (if possible). For example, you are listening to music or playing the games, but only the screen becomes black while the voice is still present. In the following section, we'll show you many steps to help you troubleshoot and fix the black screen problem on your Windows 10 device. Many users reported that this issue occurred either when intensively using graphics or just randomly. Whatever the reason it might be, there are several ways to determine the cause and solve this problem on Windows 10, whether you have access to the desktop or not. "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. To create a new account in safe mode, use the steps: Type the following command to create a new account and press Enter: In the command, make sure to change "ACCOUNT-NAME" for the name of the account you want to create. Step 3: Go to Advanced options > Startup Settings > Restart. It happens randomly. Closing and reopening the lid turns it back on, sometimes for the rest of the time my computer is on, sometimes just for a few seconds. 10, click the Enable button for each application that was previously enabled. Windows 10 Fall Creators Update has a color filters feature. FL Inverter If the screen dims out gradually, or just goes out altogether, there could be a problem with the FL inverter of the laptop. Fix 1. Perhaps the screen goes black automatically or turns black every minute, but can go back after moving a mouse. I couldn't find a time pattern or an action that causes it. In Safe Mode, you can try some troubleshooting steps. If the computer is no longer experiencing a black screen, then the problem is something related to your old user account. If your problem persists, read on and check the Fix 3. Here are some things that you should do in case of hard drive beeping/clicking. It might be related to an issue with a recent graphics driver update, or it could occur during the installation of a feature update that includes a compatibility problem. Some of you report the issue - the computer screen goes black but computer still running. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: Microsoft has announced an agreement to acquire online esports tournament platform, Smash.gg, after five years of operations. It happens on different applications when they are on full screen mode. Go to the next step to find the solutions. Razer 17 Pro Black screen after 2004 Windows 10 update Hello, After updating Windows 10 2004 version, it started to have a black screen. If fast startup was the problem, after restarting the device, you should no longer see a black screen. To perform a clean boot on Windows 10, use these steps: Select each application, and click the Disable button in the bottom-right corner. Click on Start --> In search bar, type power options and press Enter. This little device controls the backlight of the laptop screen. First, check your power supply. (You'll need to repeat the steps four times to allow cycling through all the possible modes.). This means that you'll need to trigger the recovery environment manually. ; Step 5: After double clicking the Display adapters option in the Device Manager window, right click on the graphics driver and choose Update driver from the pop-up menu. Let us know in the comments below. So, if it’s enabled on your laptop, this could be the reason why your Lenovo laptop black screen issue occurred. Alternatively, you can use a USB bootable media to access the Advanced startup settings using these steps: Start computer using a USB bootable media. Then hit the P key again, and hit the Enter key to switch between the different display modes to see if the black screen disappears. Select a reason to enable the option to rollback (select any option). The reason I want to cover every black screen issue is that Laptop black screen problem is a similar problem everyone has which might not entirely be the same problem. If you want to revert the changes, you can use the same instructions outlined above to perform a clean boot, but on step No. Press the appropriate key to choose Enable Safe Mode with Networking. To turn on or off Windows 10 color filters, follow the instructions below: Let's see details from the following paragraphs. To use the software all the time, you can upgrade to a full edition like Pro Edition. No spam, we promise. Here are some ways to replace or change them without fresh install. When you have a black screen in front of you, it won't be possible to use the recovery options using the Settings app, nor you'll be able to use safe mode from within Windows 10. If you want to determine whether your account is causing problems, while in safe mode, you can create a new local account. ; Type msc and click on the OK button. Step 4: To update the graphics driver, you should open the Device Manager via Run window. If this is the case of a software-related issue, and you don't have access to the desktop, you will need to use "Advanced startup" to boot Windows 10 in safe mode to troubleshoot and fix the black screen problem. 5. It took me a while to figure out that the computer was still running, the screen just shut off. Yesterday I switched from Windows 7 to Windows 10 and this started happening. If the video driver isn't working properly, you can uninstall it in Safe Mode, and then let the operating system reinstall the driver automatically in the process of a restart. Once you complete the steps, restart the device to confirm that disabling the features addresses the black screen problem. If it works, you should consider transferring to the new account. If none of the services seem to be the issue, use these steps to re-enable the startup items: Select an app and click the Enable button in the bottom-right corner. Here is the problem I am having. Sign up now to get the latest news, deals & more from Windows Central! (Usually, spinning dots during startup indicates that an update is installing, and you need to wait a few moments, but if it takes a long time, then it could be a compatibility problem with the hardware.). If it was a critical error, and the system rolls back to the previous version, don't reconnect your peripherals, and manually install the Windows 10 update one more time. If you're now working from home and need a quality device, you'll find it here. Cyber Monday may be over but these Cyber Week deals are still alive. (System Restore will only work if you have previously enabled and configured the feature.). Only leave connected the essentials, such as a mouse, keyboard, and primary monitor. If you experience something similar, disconnect all peripherals, including printers, cameras, removable drives, Bluetooth, docking station, and other USB devices from your computer. It is best to let a computer technician handle the screen. Despite the hardware issue, software issues like viruses or software corruption can cause the HP laptop screen goes black randomly issue. So it is necessary for you to troubleshoot these one by one. To stop the RunOnce process, use these steps: If the RunOnce process was causing the problem, you should be able to start using your device normally. Here in this part, we will show you the different solutions due to different cases: hardware issues and software issues. Shop all the best Cyber Monday deals NOW. A black screen could happen for many reasons. To boot Windows 10 in safe mode while in Advanced startup, use these steps: While in the "Startup Settings," press the 5 or F5 key to select the Safe Mode with Networking option. It could also happen as a result of a buggy system update. Click the Restart button from the bottom-right corner. 3. It can even repeat several times. To resolve Windows Explorer process issues, use these steps: Use the Ctrl + Shift + Esc keyboard shortcut to open Task Manager. The steps below will help you to disable it to avoid such incidents. Case 1: Hardware Issues Cause Screen to Get Black Randomly. After the third interruption, Windows 10 will open into the "Automatic Repai" environment, where you can click the Advanced options button, and then you can continue with the steps below to boot in safe mode. For example, this command creates an account named tempuser: Type the following command to change the account type to "Administrator" and press Enter: net localgroup administrators tempuser /add. Sometimes, the laptop temperature is too high; in this case, if you often play games despite the heat dissipation performance bot being good, as a result, the screen goes black randomly due to the graphics card temperature being too high. As mentioned in the first part, your laptop screen may get black due to many reasons. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. Here Are What You Should Do! For example, reinstalling the graphics driver, removing buggy updates, changing system settings, and more (see instructions below). You won't lose your files, but depending on the current configuration, you may lose some settings, apps, and updates. Windows 10 … Here, it is recommended to select an external hard drive or USB drive. Also in some cases identifying the exact cause for the problem is not identified, so to deal with it connect an external monitor to the HP laptop properly. How to back up files on windows 10? Go to Troubleshoot > Advanced options > Start Settings. Other times, the video driver update may not be the problem, but the one already installed on the device may be corrupted, and as a result, you could end up with a black screen. Next, check your graphics card or liquid crystal display. Peripherals connected to the computer may be the reason for the black screen or black screen with the spinning dots during startup for a long time. If yes, the motherboard, CPU, hard disk, graphics card, and memory don't go wrong. Next: Fix black screens using desktop access, Next: Fix black screens using System Restore, Next: Fix black screens with an update rollback, Next: Fix black screens during installation, How to fix black screen troubleshooting connection problems on Windows 10, How to fix black screen with desktop access on Windows 10, How to fix black screen using safe mode on Windows 10, How to fix black screen using System Restore on Windows 10, How to fix black screen rolling back to previous version of Windows 10, How to fix black screen during installation of Windows 10, bootable USB flash drive to install Windows 10, Windows 10 on Windows Central – All you need to know. Right now, it is time for you to fix the random laptop black screen problem after you have backed up or saved your important data. Sometimes, a driver update could include changes, which can send the video signal to the wrong port (DisplayPort, HDMI, DVI, Thunderbolt, VGA). Seagate Hard Drive Beeping? Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. First, try a simple way. In Windows 10, you can see a list of options. After the bootable disc or drive is created, go to BIOS to change it as the first boot order to run your PC from it and then start a backup. 4. Are you experiencing the issue of your Lenovo laptop screen going black every few seconds, before resuming after a mouse click or a key press?This article will show you how to fix this issue. Once you complete the steps, continue with the instructions to access safe mode on Windows 10. After powering off the computer, disconnect non-essential peripherals, including removable storage, printer, game controller, network cable, docking station, and secondary displays. In this situation, re-check the physical connection and make sure both ends of the video signal cable are connected correctly, and it's using the correct output port. A couple weeks ago my laptop screen started turning off randomly. Just plug it back in. I have a Dell N5110 (64 bit OS), running Windows 7. You can use the Windows key + Ctrl + Shift + B keyboard shortcut to restart the video driver and refresh the link to the monitor. Hold the Win plus R keys to open the Run window. In this case, you can choose to remove the power from your laptop and plug in an external power supply. Just select one to store the backed up file image. Time for more discounts! And perhaps it is the liquid crystal display that leads to the issue laptop screen keeps going black. Sometimes, this is recommended, but if Windows 10 can't find the driver online, you'll need to manually download it from your manufacturer support website. To check for this problem, connect your laptop to an external screen. Use this guide to troubleshoot and fix the issue. If it couldn't work, you can boot your laptop to Safe Mode to fix a black screen problem. Clear the Turn on fast startup (recommended) option. Once you know the peripheral causing the issue, disconnect it, restart the computer, search online to find a solution, or contact your device manufacturer for additional assistance. This is my first time posting on the forum and I hope Ive posted in the correct section. Quick tip: You can also use the Ctrl + Alt + Del keyboard shortcut and then click the Task Manager button. Instant computer, just add a screen! Step 2: Expand Diskpay adapter, find your graphics card driver and right-click on it to choose Uninstall device to fix laptop screen goes black … Sometimes it'll cut back on after 5 seconds or 5 minutes but other times it stays black and I have to hold down the power button to turn it off and then turn it back on. (If you don't know how to access your monitor settings, check your manufacturer support website for specific details.). You can unsubscribe at any time and we'll never share your details without your permission. Here, your purpose is to back up files before fixing the random laptop black screen, so you need to manually choose what you need to back up. Quick tip: Alternatively, you can also select the Delete the driver software for this device option to remove the driver from the computer. If an earlier version of the driver was working without splashing a black screen, you might be able to find and download an older version from your manufacturer's support website, and use their instructions to install the controller. If the black screen appears before you can sign into the account, then it's likely a connection problem between the display and computer. If your computer goes to sleep randomly or while it is still being used, you will find below methods to fix Windows 10 goes to sleep randomly problem. Step 1: In Safe Mode on Windows 10, type Control Panel in the search box and run this utility. How to upgrade motherboard and CPU without reinstalling Windows 10/8/7? So you need to carefully check the cooling fan port to see whether there is wind and check if the hard disk indicator light is on. If your Windows has some system-related problems, then the laptop screen goes white. Quick Fixes for Windows 10 Computer Freezing Randomly. By Vera | Follow | Last Updated November 25, 2020. In this article, we will go through all the reasons as to why this issue might occur on your computer. Windows 10 Goes to Sleep Randomly. If you see a black screen after upgrading to a new version of Windows 10, you may need to download the latest compatible driver from your device or graphics manufacturer's support website to resolve the issue. Actually, it is easy as long as you use a professional Windows backup software for Windows 10/8/7. Alternatively, you can also use the System Restore feature to undo system changes using one of the available restore points, which can potentially fix the black screen problem on Windows 10. If not, please clear the dust thoroughly, reclean the exhaust system, apply silicone, and replace the fan. No matter which method you use to fix the issue of the screen goes black randomly, in order to ensure your data security, we strongly recommend backing up your important files first of all since data loss may happen at any time and anywhere in case of a random black screen. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). Question My laptop showes blank screen randomly: Laptop Tech Support: 1: Oct 11, 2019: Question Laptop screen goes blank. Note that Trial Edition only offers you 30-day free trial. To uninstall updates in Safe mode, use these steps: Click the View installed updates option from the left pane. On Windows 10, a clean boot is similar to safe mode, but it allows you to re-enable one service or software at a time to pinpoint the problem more accurately. Once you complete the steps, you should be able to use your device normally. Wait at least 60 seconds, reconnect the battery and power cable, but do not reconnect any peripherals and power on the device. That’s the general idea of the ultra-portable PC Compute Sticks, but it can be hard to know which one you want. Thanks in advance! Step 3: Next go to the Destination module where some options are offered for you to choose. And then there are the black screens that happen out of the blue. If it was a non-critical error, the installation should resume and complete successfully. However, if it's causing problems, you may need to disable it. Step 1: Tap on Windows + R at the same time to open the 'Run' dialogue box. Any ideas what's going on here? In the case that you're dealing with compatibility issues with a new version of Windows 10, you can roll back to an earlier release, as long as you do this within the first ten days after the upgrade. Well, it could be anything; hardware issues and driver issues are some of the common reasons for black screen while gaming in Windows 10, as well as other operating systems. Also, you can use a USB bootable media to access the Advanced startup settings using these steps: Once you complete the steps, continue with the instructions to revert to an earlier version of Windows 10. 4) Make sure both Turn off the display and Put the computer to sleep are set to Never. To disable fast startup, use these steps: Select the Choose what the power button does option on the left pane. Are you using a Windows 10 laptop but the computer screen goes black randomly? Going by user reports, the problem of Windows 10 going into sleep mode randomly is … 1. If the previous steps didn't work, you can terminate and start the process again using these steps: Type the following command and click the OK button. But firstly, you should use MiniTool ShadowMaker to back up your important files since the random black screen may lead to data loss due to all possible causes of the laptop turning black. Sometimes viruses can cause the screen to go black. When you stumble upon a black screen, many things could be the reason, including problems with hardware, software, or a combination of both. After you complete the steps, repeat the instructions for every item until figuring out the app causing the black screen. Right now, all possible ways to fix laptop black screen are shown to you. When you perform this action, you'll hear a beep and activity on the screen indicating that Windows 10 can respond to the command, and it's re-establishing a connection with the display. In her spare times, she likes shopping, playing games and reading some articles. Try These Top 4 Ways, How Do I Solve Windows 10 Booting to a Black Screen with Ease. The user can turn on/off color filters in Windows 10. ", Important: Back up Important Files before Troubleshooting Black Scren, Fixed - Screen Goes Black Randomly Windows 10/8/7, Here Is the Way I Fix Black Screen Error When Booting Windows, How to Back up Files on Windows 10? 5, make sure to click the Enable all button, and on step No. This way is an easy solution. If you have a laptop, use the keyboard shortcut to increase the display brightness. In addition to hardware issues, your computer screen goes black randomly because of some software problems. This feature is especially useful for visually impaired people who want a high contrast display. Case 2: Laptop Screen Goes Black Randomly due to Software Isuses. Sometimes, for a laptop, if the power itself has a problem, it is possible that the screen goes black even though plugging in an external power supply. If rolling back to a previous version resolves the problem, then you should avoid upgrading again until you know there's a permanent solution for the problem. Once you're on the Windows 10 desktop, remember to reconnect the remaining peripherals. After you complete the steps, you should be able to access the desktop again. While in the Advanced startup settings page, you can roll back to the previous version using these steps: Click the Uninstall feature update button. Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. Or you can prepare a repair disc and use it to boot your laptop, then click Repair your computer to enter WinRE. Turn on/off Windows 10 color filters. Usually, you'll need to click the Function (Fn) key and one of the Functions keys (such as F8 or F10). Disconnect the video signal cable from both, reconnect it again, and move the mouse to see if the display wakes up. If you haven’t installed antivirus software on your laptop or the installed program isn’t powerful enough to block the viruses or malware, viruses may attack your laptop. To scan and remove viruses, you also need to boot in Safe Mode with Networking, then run the installed antivirus program or download one online, and next perform a full scan of your Windows system. If this is the case, it could take several hours for the installation to complete the process, but it will eventually complete successfully. Laptop Screen Goes Black Randomly? Sometimes a black screen will appear because the fast startup feature is enabled on Windows 10. After you complete the steps, Windows 10 will uninstall the driver, and the previous version will be restored. Is your hard drive making a noise like beeping or clicking? Step 1: If your Asus, HP or Lenovo laptop screen goes black randomly in Windows 10, right-click on the Start button and choose Device Manager. If Windows is responsive, a short beep will sound and the screen will blink or dim when Windows attempts to refresh the screen. Once you complete the steps, continue with the System Restore instructions. To access the Advanced startup environment, use these steps: As soon as the Windows logo appears on the screen, press the power button to interrupt the boot sequence. Once the device restarts, Windows 10 will try to reinstall the graphics driver automatically resolving the black screen problem. You can force a shutdown by pressing and holding the power button between five to ten seconds or until the device shuts down. Or it could be a hardware related issue with the display, connection, or video adapter. Just go to buy another to replace it. Connect the external monitor to the external display interface of the laptop, restart Windows OS and see whether the external display can work normally. Laptop Screen Randomly Goes Black - posted in Internal Hardware: Hello! If the laptop screen keeps going black, you might be unable to enter the computer desktop. Here, we suggest using MiniTool ShadowMaker Bootable Edition to create a file backup when the screen goes black randomly. Click the Repair your computer link in the bottom-left corner. "My Asus laptop screen goes black randomly in Windows 10 and I fear of data loss. Thankfully, MiniTool ShadowMaker helps me to back up files. When i got the laptop back from dell the first time after this issue the problem was still their. Fix Black Screen Issue! To restore a computer to an earlier time to fix the black screen problem, use these steps: After you complete the steps, System Restore will restore the device to an earlier time removing system changes since the date of the restore point, which may resolve the black screen issue on Windows 10. While in the settings menu, it's also a good idea to check if the monitor uses the correct input. The most common and critical hardwares that can cause laptop black screen are the power supply, liquid crystal display, memory bank, hard disk, motherboard, etc. Once you complete the steps, the update will uninstall, and Windows 10 won't try to install it again until the next update releases. "Click to tweet. To uninstall an application, while in safe mode, use these steps: If you no longer see a black screen on Windows 10, you can reinstall it again, but if the problem re-appears, remove it one more time, and check your software vendor's support website for an updated version or additional support. Some users have reported that the black screen doesn’t always occur. While I'm using my laptop, my screen goes black and comes back like it never happened, which looks like a blink of an eye, then it continues working normally. If the Roll Back Driver button isn't available, Windows 10 doesn't have a previous driver. Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. How to keep data safe? Just go to the Source module to enter the following interface, click Folders and Files and choose the significant files you want to back up in the pop-up window. To disable high contrast on Windows 10, while in safe mode, use these steps: Turn off the high contrast toggle switch. And then you need an after-sales service to fix the displayer. Fast startup is a feature available in some installations with specific hardware configuration, and it allows a device to boot faster. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. If there is no problem, restart your laptop and hear if there is a continuous beeping voice. To reinstall the graphics driver, while in safe mode, use these steps: Right-click the video adapter and select the Uninstall device option. Prior to that issue; the display would randomly disappear then throw up the screen in thin film strips [four or five across the screen - on black background] - then would come right after a … On the other hand, if you have any question regarding our software or any method to repair black screen on your Asus, HP, Lenovo or Dell laptop, please send an email to [email protected] or leave your idea in the following comment part. Continue with the on-screen directions (if applicable). Please help, my xps 13 is driving me nuts. The HP Spectre x360 13 is our pick for the best overall Windows laptop you can buy, but there are a ton of other great options if you need something different. First, you need to use the Trial Edition of this software and create a bootable disc or USB flash drive by using the Media Builder feature to back up files in WinPE. Device drivers have been updated and windows 10 is up to date. Typically, a device may experience a black screen due to a compatibility issue with a graphics driver, which might you have installed manually or through Windows Update. In this case, use these steps to re-enable the items (one-by-one), and restart your device to see which one is causing the black screen: Once you complete the steps, repeat the steps for every item until you can determine the cause of the problem.